BENGAL DAIRY · CUSTOMER CARE

Delivery & returns

Delivery information for your order.

Delivery charges

Select your district at checkout to see the applicable delivery charge. Your confirmed order total includes this charge. Delivery times and service availability will be confirmed before dispatch.

Cash on delivery

Pay the total shown on your order confirmation to the delivery person. No advance online payment is collected through this website.

When your parcel arrives

Please check the parcel for damage or missing items on arrival and keep your order number and packaging. Contact the team promptly if anything is wrong.

Changes, cancellations and returns

Contact the team using the Contact page with your order number and the issue. Requests are reviewed according to the order’s fulfilment stage and product condition. Final return windows and delivery timelines will be published before launch.

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