How can we help?
Questions about a product or your order? Let’s make things simple.
Let’s talk
For product questions, delivery details or help with an existing order, contact the Bengal Dairy team.
Chat on WhatsAppAlready placed an order?
Your private confirmation page has your order number, current status and payment total. Keep it handy when contacting us.
Delivery informationFrequently asked questions
How do I pay for my order?
The store accepts cash on delivery. Your complete total, including delivery, is shown before you place the order.
Do I need an account?
No. You can shop as a guest. We only ask for the contact and delivery information needed for your order.
Where do you deliver?
The planned delivery area is Bangladesh. Choose your district at checkout to see the configured delivery charge. Delivery availability will be confirmed before dispatch.
Can I change or cancel my order?
Contact the team with your order number as soon as possible. Changes depend on whether your order has already been dispatched.
Is this store accepting real orders yet?
The preview uses sample prices and concept product imagery. When the preview notice is visible, orders are demonstrations and will not be fulfilled.
